RIGHT TO RETRACT
In accordance with article L.121-20 of the Consumer Code, the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of, where applicable, return costs. If the order confirmation has not been issued, the withdrawal period is extended to three months from the date of receipt of the products by the customer. If in the meantime the order confirmation is issued, the deadline is again extended to seven days from the date of said confirmation.
Return of items can only be accepted for complete and new products (instructions, accessories, etc.) in their original packaging accompanied by the original invoice. Their condition must allow them to be put back on sale. In the event that it does not allow it, the reimbursement may be recalculated. An exchange, a credit note or a refund will be made as soon as possible within a maximum period of 30 days after receipt of the package.
RETURN ADDRESS / RETURN ADRESS
7 rue de la platière
69001 Lyon, France